Qatar Airways

For each flight, all passengers must bring along their travel documents, namely :

• Their boarding pass previously obtained from Qatar Airways (or the travel agency).
• Valid proof of identity: identity card or passport or visa depending on the destination.
• Adequate health documents: vaccines, prescriptions and authorisations in the case of ongoing treatments or special equipment.

To find out which documents you need for your journey depending on your destination, visit the government's “Travel advice” website.

In addition to the regular checked-in baggage allowance you may carry, you may also bring along hand baggage on board the cabin during your Qatar Airways flight :

• First Class and Business Class customers are allowed to carry two pieces of baggage on board, not to exceed a total weight of 15kg.
• Economy Class customers are allowed to carry one piece of baggage, not to exceed 7kg.

Hand baggage guidelines :

• Maximum dimensions for each piece of hand baggage are 50x37x25cm
• Laptops and laptop bags should fit within your hand baggage allowance.

Checked baggages guidelines :

• For routes where the weight concept apply, there is no limit on the number of pieces that can be checked in as long as the weight allowance for the total number of pieces is not exceeded. However, limitations may apply based on aircraft carrying capacity. 
• Baggage allowance may vary depending on flight and booking class.  You can find the number of pieces and weight allowed for your journey when you select your flights on qatarairways.com, as well as on your ticket prior to travel.

If your luggage is lost or damaged on your flight with Qatar Airways, you will need to contact your airline directly : as the last carrier, your airline will undertake the procedures required to locate the missing items.

You will need to contact the baggage service, which will be subcontracted to the following service provider :

Book your upgrade : explore the many ways you can book an upgrade with Qatar Airways. Upgrades can be booked a few days before your departure and are subject to availability. More info on qataraiways.com

Special assistance

Qatar Airwayts request that you contact them and advise of your specific needs at the time of booking. If you have been asked to fill in a Medical Information Form (MEDIF), then this has to be submitted no less than 48 hours before flight departure*.

You can visit 'Manage booking' to make certain requests, such as specially prepared meals, wheelchair assistance, stowage of assistive devices, seat selection or escort services for the visually impaired. For some special assistance requests, you may be required to fill out a Medical Information Form (MEDIF). In case you have any specific query then please obtain clarification from your travel agent, or contact your local Qatar Airways office or contact centre.

Download the form

Mobility assistance

If you intend to travel with your own wheelchair or would like to request wheelchair assistance, then please inform Qatar preferably at the time of booking and at least 48 hours prior to departure. They will carry your wheelchair or mobility aid free of charge. 

Children travelling alone

When you book our unaccompanied minor service, your child will be received at the originating airport, taken care of during transit and while on board the aircraft. He or she will be handed over to the person designated by the parents/guardians upon arrival at the final destination.

• Cost : To avail the unaccompanied minor service, an adult fare needs to be purchased for the child. Please contact Qatar Airways to book the flight and the service.
• Note: An adult fare will be charged for the child, certain fare types are not eligible for the unaccompanied minor service. Please check with Qatar Airways office before making any purchase.

More info on Qatar Airways website