Hello , please find your travel detailsFlight N° BA 376 London to Toulouse

If you are travelling with your own wheelchair, it will have been placed in the hold when you reach the plane, just before take-off.

Your wheelchair will be returned to you as soon as the plane lands in Toulouse.

It’s nearly time to be reunited!

You’re almost ready to collect your pet.

The child is assisted by a staff member from your airline, who will help them collect their baggage.

You can wait for your child at the entrance to the UM zone at each exit door.

If you requested PMR assistance from your airline, a staff member will come to meet you at the foot of the plane.

Staff will help you collect your baggage.

You can collect your pet from a special belt:

• International flight: by the lift at belt 7.
• Domestic flight: belt 2XL or 1XL.

You will be asked to wait until you have been through customs before releasing your pet.

You can collect your pushchair from one of the belts for outsized baggage:

• 1XL, 2XL or 8XL (depending on your flight).

• Baby areas:

Facilities are available in the terminal to enable you to change your baby’s nappy or heat up their food. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies, a children’s toilet and a breastfeeding corner.

• Play areas:

Children can enjoy playing on the various climbing structures and games set up inside and outside the airport.

• Our shops and cafes are on hand to help:

Microwaves are available to heat up baby’s bottle - simply ask at the catering outlets.

More information

Self-service wheelchairs are available in Hall D.

We welcome your pets, but please keep them on a leash or in their cage while you are in the airport.

Your child will come out at Arrivals level 2, 3 or 4. 

Keep an eye on the flight information to find out the exact Gate for the flight concerned.

Specific access for People with Reduced Mobility:

• Parking spaces for PMR in all car parks
• PMR-friendly shuttles between the airport terminal / P5-P6 car parks
• PMR-friendly Tisséo shuttle and tram between the airport / city centre
• 4 call stations are available in the airport (inside and outside), for use by people with any kind of disability 

More information

Your child is on the plane and being looked after by the flight crew. It’s nearly time to be reunited!

Specific access for People with Reduced Mobility:

• Parking spaces for PMR in all car parks
• PMR-friendly shuttles between the airport terminal / P5-P6 car parks
• PMR-friendly Tisséo shuttle and tram between the airport / city centre
• 4 call stations are available in the airport (inside and outside), for use by people with any kind of disability

More information

We welcome your pets, but please keep them on a leash or in their cage while you are in the airport.

• Baby areas:

Facilities are available in the terminal to enable you to change your baby’s nappy or heat up their food. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies, a children’s toilet and a breastfeeding corner.

• Play areas:

Children can enjoy playing on the various climbing structures and games set up inside and outside the airport.

• Our shops and cafes are on hand to help:

Microwaves are available to heat up baby’s bottle - simply ask at the catering outlets.

More information

Self-service wheelchairs are available in Hall D.

We welcome your pets, but please keep them on a leash or in their cage while you are in the airport.

• Baggage

The child is assisted by a staff member from your airline, who will help them collect their baggage. 

• Exit

You can wait for your child at the entrance to the UM zone at each exit door. Your child will come out at Arrivals level 2, 3 or 4.

Keep an eye on the flight information to find out the exact Gate for the flight concerned.