Travelling as a senior or PRM

Travel with full peace of mind, either with or without special assistance

Toulouse Airport is here to help

Assistance at the airport, special equipment, and more Toulouse-Blagnac Airport offers a set of services geared to the needs of people with a disability or reduced mobility.

Our advice for your journey:

  • If you require special assistance, explain your needs to your airline when you book your ticket.
  • Check with your airline whether you need to travel with an accompanying person, and whether you require a medical certificate for your journey.
  • Get dropped off as close as possible to the terminal (Express or Proxi car parks).
  • Make sure you arrive at your check-in desk at least 2 hours before your flight is due to take off.
  • Take advantage of self-service equipment(wheelchairs and phone terminals).
  • Take advantage of the dedicated waiting areas and access ramps throughout the airport.

Counter for People with Reduced Mobility

This counter offers help to people with reduced mobility. Staff assess the disability and decide whether to provide assistance or point people in the direction of the self-service areas.

  • Location: Hall C: Departures floor, near exit 5.
  • Opening hours: 04.15 a.m. to 00.45 a.m., 7 days a week

Inform your airline about your disability when you make your booking, or at least 48 hours before your flight. Staff from the Counter look after you from check-in to boarding.

Can I travel with my guide dog?
I need oxygen during the flight
I’m travelling with a walking stick or wheelchair