2 destination(s) with Air Arabia departing from Toulouse
Air Arabia, established in 2003, was the first low-cost airline flying from the United Arab Emirates. Air Arabia Maroc is a subsidiary of Air Arabia. Its fleet is made up of Airbus aircraft.The airline does not have a loyalty programme. The low-cost airline Air Arabia Maroc offers direct flights from Toulouse.
Hall B/D - 1st floor Sales desk
Hall B - 1st floor Check-in desk
For your journey with Air Arabia, each passenger (including babies) must have a set of travel documents with them : A paper or digital boarding pass purchased from your travel agency or directly from Air Arabia. Valid proof of identity : identity card or passport or visa depending on the final destination. Health documents : up-to-date vaccines and appropriate prescriptions and authorisations if you have ongoing treatments or special equipment.
To find out more about the required documents for each destination, consult the government’s “Travel advice” website.
Air Arabia authorises 1 item of hand luggage :
- Your item of hand luggage can measure up to 55 x 40 x 20 cm (HxWxD), including pockets, wheels and handles.
- Your hand luggage items can weigh up to 10 kg in total.
If your luggage is lost or damaged during your flight with Air Arabia, you should contact Air Arabia, which as the last carrier will then endeavour to investigate the issue. In such cases, you should contact the baggage service, which is usually subcontracted to a service provider. Air Arabia subcontracts this service to AviaPartner :
AviaPartner - +33 01 89 400 800
Please note : for all settlements, you will need to show the ticket stub and the baggage label receipt, which were provided during check-in.
Air Arabia does not offer a loyalty programme or free Premium access to fast-track security clearance or the Croix du Sud lounge at Toulouse airport. You can still have access to the Croix du Sud lounge located in the boarding area, for a fee.
Special Assistance - Seniors/PRM
If you require special assistance for your journey, it is essential to indicate your needs to Air Arabia or your travel agent when you make your booking, or at least 48 hours before the day of your departure. Air Arabia will then provide in-flight assistance and contact our services to request assistance within the terminal, from the Air Arabia check-in desk. We recommend that you arrive at least 2 hours before your flight takes off. When you arrive at the terminal, self-service facilities (wheelchairs and phone terminals) will be available.
Children aged 12 and over are allowed to travel alone. However, if your child is under the age of 12, he/she must be accompanied by another passenger who is at least 16 years of age.